Free shipping on US orders over $100 • Delivery in 5–7 business days

Shipping policy

Shipping Policy

Thank you for supporting SabrWears™. Below you’ll find details on how we process, ship, and support your orders.

Order Processing Times

All orders are typically processed within 2-3 business days (Monday–Friday, excluding holidays).

During peak periods (for example, Ramadan, Eid, Black Friday, and year-end holidays), processing times may extend to up to 5 business days due to higher order volume.

We appreciate your patience while we prepare your SabrWears order with care.

Shipping Destinations & Delivery Estimates

We currently ship from our facilities in the United States and offer delivery to:

  • United States
    • Estimated delivery time: 5–7 business days after dispatch.
  • Canada
    • Estimated delivery time: 7–10 business days after dispatch.

Please note that these are estimated timeframes. Actual delivery times can vary based on the carrier, destination, weather conditions, and customs (for Canadian orders).

Shipping Rates

United States

  • Orders with a subtotal of $99.99 or less (before taxes & discounts):
    • Flat shipping rate: $9
  • Orders with a subtotal of $100.00 or more (before taxes & discounts):
    • Free standard shipping

Canada

  • Orders shipped to Canada are charged live carrier rates at checkout (e.g., UPS), calculated based on destination and total package weight.

All shipping fees are displayed at checkout before you complete your purchase.

Local Pickup

At this time, SabrWears does not offer local in-person pickup. All orders are shipped directly to the shipping address you provide at checkout.

Returns & Exchanges

We want you to love your SabrWears items.

We accept returns and exchanges for full-priced items within 30 days of:

  • The date the tracking information shows your order was delivered (for online orders).

Refunds are issued to the original form of payment once the returned items are received and inspected.

To be eligible for a return or exchange:

  • Items must be unworn, unwashed, and undamaged.
  • All original tags and labels must be attached.
  • You must provide a valid order number or receipt.
  • Sale, discounted, or promotional items may be final sale and not eligible for return or exchange (see specific product details at the time of purchase).

If you would like to initiate a return or exchange, please contact us at support@sabrwears.com with your order number and details.

Order Changes & Cancellations

We start working on your order quickly, so changes are time-sensitive.

  • You may request cancellations or changes (such as size, color, or address updates) within 3 hours of receiving your order confirmation email.
  • To request a change, please contact us immediately at 732-698-8088 or support@sabrwears.com.

If your order has already entered production or shipped, we may no longer be able to modify it. In that case, you can still follow our return/exchange process after your order arrives (subject to the conditions above).

Unless otherwise stated, customers are responsible for return shipping costs on voluntary returns or exchanges (e.g., size or color preference changes).

Delayed, Lost, or Damaged Packages

Tracking & Delays

All orders include tracking. If your package has not arrived by the end of the estimated delivery window:

  1. Please first allow an additional 48 hours, as carriers sometimes experience temporary delays.
  2. If your order still has not arrived, contact us at support@sabrwears.com with your order number so we can investigate and assist.

We will work with the shipping carrier to help locate your package and, if needed, extend the timeframe for returns or exchanges.

Damaged Items

If your order arrives damaged:

  1. Take clear photos of the product and packaging.
  2. Email the photos and your order number to support@sabrwears.com within a reasonable timeframe.

Once reviewed, we will:

  • Provide a prepaid return label (if required), and
  • Ship a replacement item or offer an appropriate resolution as quickly as possible.

Lost Shipments

If the carrier confirms that your package has been lost in transit:

  • We will ship a replacement order to you at no additional cost, and
  • As a gesture of goodwill, we may provide a store credit or discount toward a future purchase, depending on the situation.